While active listeners ask questions to try to improve their understanding, passive listeners rarely interrupt or ask questionsĪctive listening can include the use of reflective and empathetic responses. To better understand those differences, let's look at some simple comparisons between active and passive listening: Obviously, this is very different from the active listening approach. Instead, they passively listen to each word that's said, without interruption. A passive listener typically doesn't respond to the speaker. Passive listening is characterized by the way in which the listener engages in the conversation. Moreover, you've likely employed some level of passive listening at different times in your career. Have you ever had a conversation with someone who just sat there and listened without interrupting, asking questions, or otherwise engaging in dialogue? If so, then you're probably somewhat familiar with a listening style known as passive listening. We'll also provide some tips to help you learn how to improve your own passive listening skills, so that you're doing more than just hearing what others are saying. In this post, we'll explore the concept of passive listening and look at some examples of ways people can use this listening style. However, there's also a time and place for passive listening at work and elsewhere in life. After all, active listening is considered a critical skill for fostering understanding, building relationships, and resolving conflicts in the workplace. When most career-minded people think about listening skills, they tend to focus on those all-important active listening abilities. By adding passive listening to your skill set, you can improve your ability to communicate and learn in many settings
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